How Can We Help?
We're here to help you get the most out of Team Availability Sync. Here are several ways to get support:
Email Support
For general inquiries and support:
Response time: Within 24-48 business hours
FAQs
Installation
- How do I install the add-on?
Install directly from the Google Workspace™ Marketplace and authorize the required permissions.
- What permissions are required?
The add-on needs calendar access to sync your Out-of-Office events.
Common Issues
- Events not syncing?
Ensure your events contain "OOO", "Out of Office", "Vacation", or "Leave" in the title/description.
- Authorization issues?
Try removing and re-adding the add-on to refresh permissions.
Report Issues
Found a bug? Please report it with:
- Detailed description of the issue
- Steps to reproduce
- Screenshots (if applicable)
- Your browser and system information
Business Hours
Our support team is available Monday through Friday, 9:00 AM to 5:00 PM IST (Indian Standard Time).